Upgraded Door Entry System at The City Exchange Building in Hull

Access Security Products were given the opportunity to put forward a proposal for a replacement door entry system at The City Exchange, an iconic grade II listed building in Hull city centre. With the building being on the site of a medieval manor house, as well as formally being used as the city’s head post office from 1908, this was a prestigious and exciting project for us to be involved in.

The building was previously converted into a block of 55 luxury apartments over 3 floors. The client had informed us that the existing door entry system was starting to become unreliable with frequent faults occurring. Because of this it was considered to be close to the end of its life and a replacement system was necessary. Here is how Access Security Products helped:


Working collaboratively alongside our customer and Farfisa Intercoms Italy we identified the need for 2 entry panels, both with camera and access control keypad, which needed to be DDA compliant. After consultation with the client to fully understand the system requirements, we concluded that Hero external panels and Zhero internal monitors, that operate using the Duo System, would be the ideal solution.


The DUO System is a true 2-wire (non-polarised) technology that can usually be installed reusing the existing cabling. This together with the free Access Security Products Farfisa programming service, where all products are programmed by ASP before despatch, ensured that the period on site was kept to an absolute minimum as the system was simply a plug and play installation for our customer saving them time and money.


The DUO System also allows integration of Bluetooth technology, which allowed our customer to make any set up changes via a phone app rather than the traditional programming on the products, as well as opening it up to the residents as a contactless access control option. 

The Hero panel is an innovative door station by Farfisa, using top-level materials and finishes, it is vandal-proof, elegant, modern, and reliable, making it the ideal solution for the refurbishment of City Exchange.


Hero has many features to assist with additional needs (DDA) such as braille on the large number buttons which have high visibility bezels, large backlit display, wide angle camera, inductive hearing loop and both visual and voice prompts at each stage of the call process. 


To complement the Hero panel, the hands-free Zhero video monitors were chosen because of their simple operation, elegant style and 4.3” panoramic screen, which fulfilled all of the customer’s requirements.


This installation was very well received by everyone involved. We provided training, a site visit and were in regular contact with the customer to provide support from initial enquiry through to the final sign off which helped them achieve their vision for the project.


Overall, we were very pleased to have worked with our customer on the system for this iconic Grade II listed building and to have supplied the great value Farfisa kit, which is a perfect example of the potential the Duo System has to offer both new build and refurbishment projects. 

            Summary of Farfisa Duo System benefits

  • True 2 wire (non-polarised)
  • Reuse existing cabling
  • Products pre-programmed by ASP before despatch
  • Plug and play installation
  • Cost effective
  • Wide choice on both external and internal products
  • Additional services, e.g. intercommunication, possible without further cabling

We provide top-level door entry and access control products across the UK.  Get in touch with our expert team or find out more about our products here.